Insurance Firms Speed Up Claims Process

25 Jul 2014
KUALA LUMPUR: Members of the Life Insurance Association of Malaysia (LIAM) have agreed to speed up the claims process for compensation payouts to the next of kin of passengers and crew of Malaysia Airlines flight MH17.
Its president, Vincent Kwo, said its members had agreed to waive the requirement of death certificates and speed up claims payment within a week after beneficiaries were confirmed.
“Even though some policies have exclusion clause, LIAM member companies are making special consideration to waive this clause under the extraordinary circumstances.”
He said some 95 insurance policies of around RM13.7 million had been taken up by Malaysian passengers and crew on board MH17.
Kwo said family members 
and next of kin of policyholders could contact LIAM or insurance companies directly if they wished to find out more about their loved ones’ insurance coverage.
The association expressed its heartfelt condolences to the family members and friends of those on board.
“Our thoughts and prayers are with the families and friends of the 298 innocent lives in this time of grief and sorrow.”
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